Shipping policy
Delivery coverage
- We deliver abayas to all cities and regions within Qatar.
- Our abaya delivery service covers residential addresses, businesses, and other locations across Qatar.
- International shipping of abayas is not yet available — we are actively expanding our reach to serve customers beyond Qatar.
Delivery fees
- Delivery fees for abayas are determined based on your delivery area within Qatar.
- The applicable delivery cost will be shown clearly at checkout before you confirm your order.
- Different zones across Qatar may have varying shipping fees — please proceed to checkout to view the fee for your location.
Processing and delivery times
- Abaya orders are typically processed within 1–2 business days of being placed.
- Standard delivery within Qatar takes 2–5 business days after your order is dispatched.
- Orders placed on weekends or Qatari public holidays will be processed on the next available business day.
- Delivery times may vary during peak seasons, sales, or special occasions such as Eid.
Order tracking
- Once your abaya order is dispatched, you will receive a confirmation message with your tracking details.
- Use the tracking number provided to follow your delivery in real time.
- If you have not received tracking information within 3 business days of placing your order, please contact our team.
Packaging
- Every abaya is carefully folded and packaged to preserve its quality and fabric during delivery.
- We use clean, secure packaging to ensure your abaya arrives in perfect condition.
- Our packaging is designed to protect delicate fabrics and embellishments throughout the shipping process.
Need help with your delivery?
Have a question about your abaya order or delivery? Our support team is happy to help — reach out via our contact page or get in touch directly.
